Privacy Policy

Introduction

Bliss Assembles ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our furniture assembly services in Toronto and the Greater Toronto Area. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

We collect information that you provide directly to us when you request our furniture assembly services, including:

• Personal Information: Name, email address, phone number, and service address
• Service Details: Type of furniture assembly service needed, project details, preferred timing, and special requirements
• Payment Information: Billing address and payment method details (processed securely through our payment processors)
• Communication Records: Records of your communications with us, including emails, phone calls, and messages

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver our furniture assembly services in Toronto and the GTA
• To process your service requests and manage appointments
• To communicate with you about your service, including confirmations, updates, and customer support
• To send you quotes, invoices, and payment receipts
• To improve our furniture assembly services and customer experience
• To send you promotional communications about our services (you can opt-out at any time)
• To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors and scheduling tools
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner
• With Your Consent: We may share your information with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We use industry-standard encryption for sensitive data and regularly review our security practices to ensure your information remains protected.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records and communication history are typically retained for up to 7 years for business and legal purposes. You may request deletion of your personal information at any time, subject to legal and contractual obligations.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct any inaccurate or incomplete information
• Deletion: You can request that we delete your personal information, subject to certain exceptions
• Opt-Out: You can opt-out of receiving promotional communications from us at any time
• Data Portability: You can request a copy of your personal information in a structured, commonly used format

To exercise any of these rights, please contact us at Blissassembles@gmail.com or call us at (647) 616-5879.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our services. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

Children's Privacy

Our furniture assembly services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites, such as IKEA, Wayfair, or other furniture retailers. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: